Terms & Conditions of Service
Governing Law: Islamic Republic of Pakistan • Registered under the Companies Act, 2017
1. Scope of Agreement
By accessing Middleman.pk, initiating a deal, submitting a Transaction ID (TID), or logging into a 6-digit Seller Portal, you irrevocably agree to be bound by these Terms and Conditions. These terms govern the segregated custody, verification, and disbursement of Pakistani Rupee (PKR) deal deposits.
2. 6-Digit Seller ID & KYC Verification
All verified sellers must undergo mandatory identity verification (CNIC, corporate registration, and linked payout bank account details) to receive an official 6-digit Seller ID (e.g., 003010). Sellers warrant that all goods dispatched match the agreed description.
3. Segregated Holding Accounts
Buyer deposits are held exclusively in segregated holding accounts maintained at Meezan Bank Limited and authorized commercial banking rails. Customer funds are legally partitioned from company operating capital and can only be disbursed pursuant to: (a) Buyer delivery confirmation, (b) expiration of the inspection window without a dispute, or (c) formal mediation resolution executed by an authorized compliance officer.
4. Inspection Window & Dispute Freeze
The buyer is granted an inspection window (24, 48, or 72 hours as agreed) starting from courier delivery. Clicking "Report Issue / Freeze Funds" within this window automatically locks the payout and halts any settlement. Failure to report an issue before window expiration constitutes irrevocable acceptance of the goods, triggering automatic release of funds to the seller.
5. Dispute Arbitration & Binding Mediation
In the event of a dispute, both parties agree to submit high-resolution unboxing video evidence, courier slips, and serial number verification. The Middleman Compliance Department serves as sole and final binding arbiter, authorized to execute full buyer refunds, full seller payouts, or structured split settlements based on verifiable proof.
6. Prohibited Merchandise
Middleman.pk strictly prohibits transactions involving firearms, narcotics, counterfeit currency, non-PTA smuggled communication devices, or items prohibited under the laws of the Islamic Republic of Pakistan.